Terms & Policies including (Personal Data Protection Policy)
By accessing and using the services of Kulture Studios Pte. Ltd. (the studio) and Kulture.com.sg (the website) you fully agree with and shall be bound by the Terms & Policy stated herewith. If you disagree to these stated terms, you are free to terminate the use of our website or our services at any time. As the studio reserves its rights to amend and update its Terms & Policy without prior notice, we recommend that you check this space regularly for updates.
All visitors, users and participants shall agree and comply with the following:
General Studio Policy
All courses and packages are subjected to its own course-specific terms & conditions provided upon purchase
Our terms & conditions are readily available upon request, the studio and its management is under no obligation to change or alter its policies to suit the circumstances of any participant.
All participants are participating at their own risk and are fully in control in accessing their own fitness level for every class.
Dancing & Fitness is physical activity – you participate at your own risk and it is your responsibility to consult your doctor (or any medical institutions) to confirm your fitness capabilities before attending any class at our studio. A doctors’ note may be required to begin a class if you have special physical concerns, or return to activity after an absence from class due to injury, illness, or during pregnancy. It is your responsibility to highlight to your instructor any physical limitations or concerns that you may have prior to class. The studio, management, its employees and partners shall not be liable for any injury, mishaps and accidents caused during or as a result of attending our classes.
Leave personal items only within the studio during class. The studio does not accept any liability for the loss and damage of your personal belongings.
Participants shall have to bear full costs for any damage of the studio's Property, and in such circumstances the studio shall not be liable for injury caused during such incidences.
The studio shall not be responsible for the care of children before or after classes. Parents have to take full responsibility of picking up and dropping off their children before and after classes. Additionally, the studio shall not be responsible for any injury caused by children playing within the studio premises with or without adult supervision.
Arriving late to class can be disruptive to other students, distracting to the focus of a learning atmosphere and can inconvenient other participants. If you arrive later than 15 minutes past the start time of class, the studio and its instructors may avail your spot to other participants or request for you to only join in again at an appropriate interval.
No food or drinks are allowed during class or during breaks inside the studio.
Smoking and pets are prohibited on the studio's premises as prescribed by local laws.
Proper and clean attire is expected for all participants. Do not attend a class with dirty footwear or inappropriate attire like slippers or suggestive clothing.
We are thrilled to meet the many diverse personalities that join our studio and truly believe that every individual’s personality should be allowed to shine. That being said, anyone who is expressing a difficult, overly negative, inappropriate or disruptive attitude will be dismissed from any class at any time at the instructor’s sole discretion.
The studio reserves the absolute rights and permission to film and document any classes or activities conducted at or via the studio, to be used for marketing and promotional distribution purposes.
The studio respects that personal information means a lot to our users. We value and respect the right to understand how information is received and used as website and studio. The studio uses and discloses your personal data for the purposes of providing products and services to you, to enhance your customer experience with us, to improve our products and services and to offer you rewards and promotions.
By interacting with us, submitting information to us, or signing up for any Products and Services offered by us, you agree and consent to the studio (including its related corporations and business units) (collectively, the "Companies"), as well as their respective representatives and/or agents (collectively referred to herein as "Kulture", "us", "we" or "our") collecting, using, disclosing and sharing amongst themselves your Personal Data, and disclosing such Personal Data to the Companies' authorised service providers and relevant third parties in the manner set forth in this Data Protection Policy.
This Data Protection Policy supplements but does not supersede nor replace any other consents you may have previously provided to StarHub in respect of your Personal Data, and your consents herein are additional to any rights which to any of the Companies may have at law to collect, use or disclose your Personal Data.
1. Personal Data
1.1 In this Data Protection Policy, “Personal Data” refers to any data, whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information to which we have or are likely to have access, including data in our records as may be updated from time to time.
1.2 Examples of such Personal Data you may provide to us include (depending on the nature of your interaction with us) your name, NRIC, passport or other identification number, telephone number(s), mailing address, email address, network data and any other information relating to any individuals which you have provided us in any forms you may have submitted to us, or via other forms of interaction with you.
2. Collection of Personal Data
2.1 Generally, we collect Personal Data in the following ways: (a) when you submit an application form or other forms relating to any of our Products and Services (defined below); (b) when you interact with our staff, for example, via telephone calls, letters, face-toface meetings and emails; (c) when you request that we contact you, be included in an email or other mailing list; (d) when you respond to our promotions, initiatives or to any request for additional Personal Data; (e) when you are contacted by, and respond to, our marketing representatives and staff; (f) when we receive references from business partners and third parties, for example, where you have been referred by them; (g) when we seek information from third parties about you in connection with the Products and Services you have applied for; and (h) when you submit your Personal Data to us for any other reasons.
2.2 When you browse our website, you generally do so anonymously but please see the section below on cookies. We do not at our website automatically collect Personal Data unless you provide such information or login with your account credentials.
2.3 If you provide us with any Personal Data relating to a third party (e.g. information of your spouse, children, parents, and/or employees), by submitting such information to us, you represent to us that you have obtained the consent of the third party to provide us with their Personal Data for the respective purposes.
2.4 You should ensure that all Personal Data submitted to us is complete, accurate, true and correct. Failure on your part to do so may result in our inability to provide you with the Products and Services you have requested.
3. Purposes for the Collection, Use and Disclosure of Your Personal Data
Generally, the studio collects, uses and discloses your Personal Data for the following purposes:
(a) responding to your queries and requests;
(b) managing the administrative and business operations of the studio and complying with internal policies and procedures;
(c) matching any Personal Data held which relates to you for any of the purposes listed herein;
(d) resolving complaints and handling requests and enquiries;
(e) preventing, detecting and investigating crime and analyzing and managing commercial risks; (f) providing media announcements and responses;
(g) monitoring or recording phone calls and customer-facing interactions for quality assurance, employee training and performance evaluation and identity verification purposes;
(h) organising promotional events;
(i) legal purposes (including but not limited to obtaining legal advice and dispute resolution);
(j) conducting investigations relating to disputes, billing or fraud;
(k) meeting or complying with any applicable rules, laws, regulations, codes of practice or guidelines issued by any legal or regulatory bodies which are binding on the studio (including but not limited to responding to regulatory complaints, disclosing to regulatory bodies and conducting audit checks, due diligence and investigations); and
(l) purposes which are reasonably related to the aforesaid.
By signing up for a course or an account with the studio, you agree and consent that you will be receiving periodical newsletters and website updates by default.
Use of Website
You shall not transmit or undertake any actions that will disrupt, the website, servers or networks, including but not limited to viruses, corrupted files, or similar software programs that will damage the functioning of the website’s and another person’s computer software and hardware.
You shall not make use of the website and its services for any commercial or advertising purposes unless with explicit written consent from the studio
Copyright, Intellectual Property
Content posted on the website by the studio is owned by the studio or used with permission and is protected by international copyright laws. You may not copy, use, or retransmit anything from or for our site without our permission. The technology and the software underlying our sites and the Services is the property of the studio. You agree not to copy, modify, rent, lease, loan, sell, assign, distribute, reverse engineer, grant a security interest in, or otherwise transfer any right to the technology or software underlying our sites or the Services. You agree not to modify the software underlying our sites in any manner or form or to use modified versions of such software, including (without limitation) for the purpose of obtaining unauthorized access to our sites.
On Information use
By creating an account with us, you are granting the studio and the website access to personal information that you provide during sign-up. The studio is entitled to contact or send information to you via the your submitted email address. We may also keep all such correspondences for official records. Provision of additional information further from point of sign-up is entirely optional.
On Links & Traffic
All links and clickthrough habits via the website are being tabulated and monitored for user experience optimization purposes. Web traffic statistics including IP addresses are gathered whenever there is an interaction with the website. Such data is mandatory for troubleshooting and analysis for optimizing website performance.
The website uses ‘cookies’ to obtain additional website information from our users by default for monitoring user-behaviour. You are entitled to reject this process by altering your browser settings so that websites you visit can no longer obtain such information in future.
On Changes to Terms and Policies
The studio reserves the right to amend, add or withdraw contents in its Terms and policy as and when required, without prior notice. Users are advised to regularly check this space for updates.
The studio provides the website and services “As Is” and without any warranty or condition, expressed, implied or statutory. The studio explicitly disclaims any implied warranties of merchantability, fitness for a particular purpose, non-infringement, information accuracy, integration, interoperability or quiet enjoyment.
Limitation of Liability
You understand and agree that you are using the website and its services at your own discretion and risk and that you will be solely responsible for any damages that arise from such use. Under no circumstances shall the studio be liable for any direct, indirect, incidental, consequential or punitive damages of any kind or any other damages whatsoever that shall arise from negligence. Including but not limited to damages related to use, misuse, reliance on, inability of the side or services, damages incurred through any links provided on the website and the nonperformance thereof and damages resulting from loss of use, sales data, goodwill or profits, whether or not the studio has been advised of such possibility. Your only right with respect to any dissatisfaction with the studio or its services shall be to terminate use of the website and its services.
2019 Copyright Kulture Studios Pte. Ltd. All rights reserved.